RETURN AND EXCHANGES


All claims must be made within 5 days from receipt of goods.

Backorders:
If you want Sassy Clips to inform for any backorder item(s), please note your request on your order, otherwise Sassy Clips will ship what we have available and all backorder item(s) will be cancel unless you specify. You will need to pay for 2nd freight charges for all backorder item(s).

Cancel Order:
If you wish to cancel your order, contact 1-800-246-7570 ASAP. Otherwise charges may occur. Once your order ships, it cannot be cancelled. The order can be returned, but along with a 10% restocking fee and both the initial and return shipping charge applied.

Pricing:
All price subject to change without notice. *Sale items are final. No return or exchange

California Residents:

Sales Tax: The state sales tax will add to your order. Order placed on our web site will have the sales tax added when invoiced.

Please note:
If you have more questions, please contact the State Board of Equalization at: http://www.boe.ca.gov

 
 
Instruction for Return and Exchanges:
 
Step 1: Contact our customer service department at 1-800-246-7570. Our office hours are from Monday to Friday 8:30 A.M. to 5:00 P.M. Pacific time. Or to register online here:
 
   
First Name
Last Name
Telephone
Email
Item Purchased
Date Purchased
Store Purchased
Store Location
Reason to Return
 
 

Step 2: Our representative will issue a return authorization (RMA) number to you.

Step 3: Just repack in its original packaging along with a copy of the invoice and follow these simple steps. Include RMA number outside of return package and return to address below:

Sassy Clips
16835 Algonquin St., Suite 241,
Huntington Beach, CA 92649

Sassy Clips will not accept any package(s) without the Return Merchandise Authorization (RMA)

   
 
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